Politique d'annulation

Right of revocation

According to §13 BGB persons referred to by this law have a legal right of withdrawal when concluding a distance selling transaction. DMC digital Maut Consulting GmbH informs about this right according to the legal requirements:


Right of withdrawal

You as the service user have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day of the conclusion of the contract.

In order to exercise your right of withdrawal, you must inform us, DMC digital Maut Consulting GmbH, Hohenstaufenring 62, 50674 Köln, [email protected] by means of a clear declaration (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You can use the attached withdrawal template for this purpose, which is, however, not mandatory.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation:

If there is an effective revocation, we will refund all payments we have received from you, including delivery costs. This does not apply to the costs that you have incurred additionally, because you have chosen a different type of delivery than the cheapest standard delivery offered by DMC digital Maut Consulting GmbH. The refund by DMC digital Maut Consulting GmbH will be made without delay and at the latest within 14 days after receipt of the revocation and by means of the same means of payment that you used for the payment, unless otherwise expressly agreed with you. In no case will you be charged any fees because of this repayment.

Value replacement:

If you have requested that we commence with the services during the revocation period, you shall pay us a reasonable amount, corresponding to the proportion of the services already provided up to the point in time at which you have notified us of the exercise of the right of revocation with regard to this contract, compared to the total scope of the services specified in the contract. The calculation of the compensation for the value will be made using the 30/360 day count-convention (each month will be calculated with 30 days, each year with 360 days) on a pro rata basis, based on the price of the service and the elapsed period of validity.

Early expiration of the right of withdrawal:

The right of withdrawal shall also expire in the case of a contract for the provision of services if the contractor has provided the service in full and has only started to perform the service after you, as a consumer, have given your explicit consent to this and at the same time confirmed your knowledge that you will lose your right of withdrawal upon full performance of the contract by the contractor.

Please also note that the validity of Slovenian vignettes can start immediately, as this is not a good but a "toll". Accordingly, there is no right of withdrawal against the official Slovenian toll operator.

- End of the cancellation policy -


Cancellation template

If you want to revoke the contract, please fill out this template and send it back.

Company DMC digital Maut Consulting GmbH, Hohenstaufenring 62, 50674 Köln, Germany

I/we (*) hereby revoke the contract concluded by me/us (*) for the delivery of the following service (order number*)

Ordered on (*)/received on (*)-

Name of the service user

Address of the service user rs

Signature of the service user (only in case of paper communication)


(*) Delete as applicable


Important note

In the event of an unauthorized chargeback on the part of the service user, for example by opening a dispute case with the payment provider, the service user will receive a reminder containing the following fees from the respective payment providers: Mollie (includes payment providers Giropay, Sofortüberweisung, iDEAL, EPS, Überweisung, Klarna) 5€, Stripe (credit card) 15€, Paypal 5€.